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Privacy Policy

Effective Date: 03/28/2025

Aussie Block LLC ("we," "our," "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and share personal information that we gather from you when you visit our website www.aussie-block.com (the "Site") and when we communicate with you for sales purposes, including via messaging and phone calls.

By using our Site and engaging with our sales team, you agree to the terms outlined in this Privacy Policy.

1. Information We Collect

We may collect personal information from you in the following ways:

• Contact Information: When you submit a form, sign up for communications, or inquire about our products or services, we may collect information such as your name, email address, phone number, and other details you provide.
• Sales Communications: When you engage with our sales team via messaging or phone calls, we may collect any information you share with us during these interactions, including but not limited to your preferences, questions, or purchase intent.
• Cookies and Tracking: We may collect information through cookies and other tracking technologies as you interact with our Site. This may include information about your IP address, browsing activity, and location. Please refer to our Cookie Policy for more details.

2. How We Use Your Information

We use the information we collect for the following purposes:

• Sales and Marketing: To communicate with you about our products, services, promotions, and other offerings. This includes contacting you via phone calls, SMS, or email for sales and follow-up purposes.
• Customer Service: To respond to your inquiries, provide support, and assist with any issues related to our products or services.
• Improving Our Services: To analyze and improve the functionality of our Site, customer experience, and overall service offerings.
• Legal Compliance: To comply with applicable laws, regulations, and legal requests.

3. Phone Calls, Messaging, and Mobile Messaging

When you provide us with your phone number, you consent to receive communications from us via phone calls and SMS (text messages) for sales, customer service, and related purposes. These communications may include information about our products, services, promotions, and other relevant updates. By opting into our mobile messaging program ("the Program"), you agree that we will only use the information you provide to send you mobile messages and respond to your inquiries if necessary.

We DO NOT sell, rent, loan, trade, lease, or transfer any phone numbers or customer information collected through the Program to any third party for marketing purposes or for their benefit. We may, however, disclose your information if required by law, regulation, or governmental request, or to protect our rights or property.

If you no longer wish to receive phone calls or text messages, you can opt-out at any time by following the instructions provided in our communications or contacting us directly. Standard message and data rates may apply for SMS communications.

For more details, please refer to our Mobile Messaging Terms and Conditions available in the Terms of Use on our Site.

4. Sharing Your Information

We do not sell, rent, or trade your personal information to third parties. However, we may share your personal information in the following circumstances:

• Service Providers: We may share your information with trusted third-party vendors who assist with our business operations, such as customer service, marketing, or analytics. These vendors are required to maintain the confidentiality of your information.
• Legal Requirements: We may disclose your personal information if required to do so by law or in response to legal process, such as subpoenas or court orders.
• Business Transfers: If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.

5. Data Security

We take reasonable measures to protect the personal information you provide to us from unauthorized access, disclosure, alteration, and destruction. However, no method of transmission over the internet or method of electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Your Rights and Choices

• Opt-Out: You have the right to opt-out of receiving phone calls or text messages for sales purposes at any time. To do so, please contact us or use the opt-out features provided in our communications.
• Access and Update: You may request access to, correction, or deletion of your personal information by contacting us. We will respond to such requests in accordance with applicable laws.
• Cookies: You can manage your cookie preferences through your browser settings. For more information, please refer to our Cookie Policy.

7. Children’s Privacy

Our Site and services are not directed to children under the age of 13, and we do not knowingly collect personal information from children. If we learn that we have inadvertently collected personal information from a child under 13, we will take steps to delete such information as soon as possible.

If you are a parent or guardian and believe that your child has provided us with personal information, please contact us so that we can take appropriate action.

8. Processing in the United States

Aussie Block LLC operates in the United States, and the information we collect is processed and stored in the United States. By using our Site or providing us with your information, you consent to the transfer and processing of your information in the United States, which may have different data protection laws compared to those in your country of residence.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, or legal requirements. Any updates will be posted on this page with an updated effective date.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our practices, please contact us:

Aussie Block LLC
Email: [email protected]
Phone: 940-577-7475
Website: www.aussie-block.com
Address: 4264 S Jackson St., San Angelo, TX 76903
Privacy Manager: Tiffany Harris